Cookie Policy
What are cookies?
Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a Site and stored on your device. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
How we use cookies
We use cookies and similar technologies to track the activity on our Site and hold certain information. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our Site in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of our Site.
We may use the information we obtain from cookies for the following purposes:
- To improve our Site
- To analyse the use of our Site
- To personalise our Site for you (ex. show product recommendations)
- To track you as you navigate our Site
- To enable basic website functionalities (ex. add products to cart, checkout, live chat, download CAD)
- To remember you when you return to our Site (ex. to retrieve open carts)
List of cookies we collect
The table below lists the cookies we collect and what information they store.
| Cookie Name | Cookie Description | Cookie Provider |
|---|---|---|
| form_key | Stores randomly generated key used to prevent forged requests. | Ruland |
| guest-view | Allows guests to view and edit their orders. | Ruland |
| mage-cache-sessid, mage-cache-storage, mage-cache-storage-section-invalidation, mage-cache-timeout, private_content_version, section-data-ids | Facilitates caching of content on the browser to make pages load faster. | Ruland |
| mage-translation-file-version, mage-translation-storage | Facilitates translation of content to other languages. | Ruland |
| persistent_shopping_cart | A link to information about your cart and viewing history, if you have asked for this. | Ruland |
| PHPSESSID | Your session ID on the server. | Ruland |
| stf | Information on products you have emailed to friends. | Ruland |
| store | The store view or language you have selected. | Ruland |
| user_allowed_save_cookie | Indicates whether a customer allowed to use cookies. | Ruland |
| x-magento-vary | Facilitates caching of content on the server to make pages load faster. | Ruland |
| _ok, _okac, _okbk, _okck, _okgid, _okla, _oklv, hblid, olfsk, wcsid | These cookies are used for live chat to maintain functionality between pages and visits. | Olark |
|
_ga, _gid
|
Used to distinguish users. | |
| _gac_<property-id> | Contains campaign related information for the user. | |
| AMP_TOKEN | Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. | |
| gat, _dc_gtm_<property-id> | Used to throttle request rate. |
Removing cookies
Most browsers allow you to block and remove cookies. Please refer to your browser guide for assistance as there is no standardized method.
Please note that blocking and removing cookies will have a negative impact on the functionality of our Site.